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The Real Cost of a 'Free' AI Feature Bundled Into Software You Already Own

The Real Cost of a 'Free' AI Feature Bundled Into Software You Already Own

The Real Cost of a 'Free' AI Feature Bundled Into Software You Already OwnDrew Donaldson
Published on: 28/07/2026

Bundled AI is rarely free. A total cost of ownership breakdown of built-in AI features: data exposure, vendor lock-in, opportunity cost, and when free is genuinely right.

Buy Vs Build - AI Implementations & Integrations
AI Incident Response: What to Do When an Agent Gets It Wrong

AI Incident Response: What to Do When an Agent Gets It Wrong

AI Incident Response: What to Do When an Agent Gets It WrongDrew Donaldson
Published on: 26/07/2026

A concrete AI incident response plan for teams running agents: how to detect, contain, communicate, and run a blameless post-mortem when an AI gets it wrong.

AI Governance, Privacy & Security
How to Tell if a Process Is Ready to Hand to an Agent

How to Tell if a Process Is Ready to Hand to an Agent

How to Tell if a Process Is Ready to Hand to an AgentDrew Donaldson
Published on: 25/07/2026

An agent readiness assessment scores a process on five signals before you automate it: structure, decision rules, data access, error cost, and volume. Here is the rubric.

Agentic AI & The Harness Races
Open-Weight Models Grew Up: The Quiet Case for Owning Your Stack

Open-Weight Models Grew Up: The Quiet Case for Owning Your Stack

Open-Weight Models Grew Up: The Quiet Case for Owning Your StackDrew Donaldson
Published on: 24/07/2026

Open-weight models for enterprise now route most tokens at a fraction of the cost. When to own your stack, when to rent frontier APIs.

LLM News