Drew DonaldsonBundled AI is rarely free. A total cost of ownership breakdown of built-in AI features: data exposure, vendor lock-in, opportunity cost, and when free is genuinely right.
Drew DonaldsonA vendor-neutral checklist for choosing an AI implementation partner: what to ask, what to put in the SOW, and the red flags that predict a stalled pilot.
Drew DonaldsonIn enterprise AI the model is now a commodity and systems integration is the real product. Why integration drives cost, value, and lock-in, and how to evaluate vendors accordingly.
Drew DonaldsonOff-the-shelf vs custom AI is not a one-time choice. How 2026 buyers run both as a portfolio: buy commodity workflows, build only where it pays.