The Automat

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The Real Cost of a 'Free' AI Feature Bundled Into Software You Already Own

The Real Cost of a 'Free' AI Feature Bundled Into Software You Already Own

The Real Cost of a 'Free' AI Feature Bundled Into Software You Already OwnDrew Donaldson
Published on: 28/07/2026

Bundled AI is rarely free. A total cost of ownership breakdown of built-in AI features: data exposure, vendor lock-in, opportunity cost, and when free is genuinely right.

Buy Vs Build - AI Implementations & Integrations
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AI Incident Response: What to Do When an Agent Gets It Wrong

AI Incident Response: What to Do When an Agent Gets It Wrong

AI Incident Response: What to Do When an Agent Gets It WrongDrew Donaldson
Published on: 26/07/2026

A concrete AI incident response plan for teams running agents: how to detect, contain, communicate, and run a blameless post-mortem when an AI gets it wrong.

AI Governance, Privacy & Security
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